Trusted by
Deploy managed advanced omnichannel multilingual ultra-natural human-like AI agents
83%
AI agents resolve up to 83% of interactions without human intervention, reducing workload and improving response speed.
50%
Convrz AI cuts support costs by up to 50% through automation, reducing overhead and improving service efficiency.
30%
Boost CSAT with faster responses, smoother resolutions, and always-on support across every customer touchpoint.
with our proprietary voice AI models
Understand and responds to customer's sentiment in real-time during conversations.
Optimized GPU inference, intelligent caching, low-latency audio streaming achieving 500ms response time.
Authenticate every call with voice-based identity verification that reduces friction, prevents fraud, and keeps customer interactions secured.
Create voice agents in your users’ tongues - English, Spanish, German, Hindi, Portuguese, and 100+ others.
We give your AI agent superpowers - booking appointments, data lookup, form-filling, and so much more.
Carefully designed Kubernetes cluster with built-in scalability and high availability to ensure optimal performance.
Dedicated engineers embedded in your team to get you live support around the clock.
Built-in conversation guardrails prevent model hallucinations and ensure data integrity.
Enterprise sign-on, OAuth2 for secure integrations, and granular access controls.
A structured delivery framework designed to deploy your voice AI agents with confidence
We analyze your current workflows, call flows, business rules, escalation paths, and integration requirements to define exactly what the AI agent should handle in production.
We design, configure, and test the AI agent across real customer scenarios, ensuring accuracy, compliance, latency, integrations, and conversation quality before launch.
We launch the AI agent into production, monitor live performance, optimize containment and resolution rates, and provide hands-on support during the critical rollout period.
Transportation
Handles booking support, trip updates, cancellations, route changes and status.
Banking
Account balances, transfers, transactions and fraud.
Real Estate
Handles property inquiries, tour scheduling, tenant communication, and lease application follow-up.
Entertainment
Tickets, booking, rescheduling and refunds.
Media
Supports devices, adding lines, setup accounts.
Government
Setup appointments, conduct surveys, validate and approve applications.
Hospitality
Managing reservations, booking, and payments.
Retail
Manages post-purchase issues, order support, exchanges, and refunds.
Healthcare
Supports drug cost estimation, appointment scheduling, and patient service workflows.
Deployed through our exclusive healthcare distribution partner
Soova by MedAI
Technology
Handles lead qualification and appointment scheduling for service or sales teams.
Utilities
Setup new accounts, process payments and outages.
Telecom
Setup new accounts and adding new lines.
Insurance
Payments, renewal, address change and setting up accounts
Travel
Manage complaints and processing claims.
Co-founder | Chairman
A distinguished telecom executive and visionary leader, best known as the founding CEO of Mobinil, the first telecom operator in Egypt, and the founding CEO of du, the second telecom operator in UAE. With over three decades of experience across Europe, the Middle East, and Africa,.
Co-founder | CEO
Tech entrepreneur and business executive with 25+ years of experience in telecom, operational excellence, and enterprise innovation. Former VP of Strategy at Altice USA. Expert in product strategy, GTM, Agile product development, enterprise transformation, digital-first customer centric strategies, and AI adoption.
Co-founder | CTO
An award-winning AI pioneer with over 5 years of AI
expertise in BPO and 20 years of software development experience, Samy has a proven track record of architecting scalable systems and deploying cutting-edge, enterprise-grade solutions that tackle complex challenges and unlock new opportunities.
Partner | Chief medical officer
The founder of Soova by MedAI Solutions and a premier bariatric and minimally invasive surgeon, Clinical Assistant Professor of Surgery at RWJ Medical School, and Director of the Bariatric Surgery Program at RWJ University Hospital.
Partner
Former Finance Minister of Egypt. Achieved high growth and sovereign credit upgrades. Awarded Finance Minister of the Year 2015 by The Banker magazine. Chaired the Deputies-level of the IMFC, the IMF top policy body, resolving the 2008 financial crisis. Served on numerous boards of regulatory and business entities.
Strategic advisor
The President of Delane Consulting, where he leads strategy and delivery for an exclusive client roster that includes Audible, Samsung, Verizon, Frontier Communications, Altice USA, and Oscar Health. Previously, Theo led PMO & Portfolio Management at Verizon.
